- Client success stories
Mercury streamlines time management processes with mobile solutions
“Training was simple and seamless, …within a few short hours we were up and running, submitting real data. Today we have the flexibility to improve the design and user experience of our mobile apps that rely on SAP back-end solutions.“
SAP Team Lead, Mercury
Project at a glance
Improve user experience and processes through automation and digitalisation and improve project visibility
Business transformation delivered:
- Improved user experience
- Automated, optimised processes which improve project visibility
- Enhanced control and visibility on job site crews and progress
- Delays in data access removed
- Faster workflows thanks to digitalised productivity hours and processes
- Streamlined information sharing brings greater visibility
Manual processes meant low project visibility
With a company-wide passion for creating innovation and change, Irish based European Contractor Mercury is breaking new ground, reimagining how people work and live in the built environment and going mobile. Finding a simple, effective way to improve the user experience across bespoke processes was high on the list of projects to drive improvements using technology. They needed a flexible strategy that would help them create easy-to-use apps for teams working on job sites throughout the UK & Europe. The fast pace of construction projects meant they required real-time, immediate visibility on work progress. At any given time, the company needed to track labour allocations and know if teams are delivering on the effort. They also needed a solution that leveraged SAP more effectively for productivity solutions and which was able to scale and change with them in the future.
Pilot customized projects across increasingly large job sites
The Mercury team moved quickly and launched the project in Q1 2019, working closely with Neptune Software and Client Solutions to create a staged approach for the initial project. Mercury initially launched a small pilot project involving 5 site foremen and 40 crew members, with two larger project already rolling out in Q4 2019. The UX would be designed to be unique to each foreman, so they could work the way they prefer. And given the nature of their job sites, which often have limited wireless connectivity, being able to work online and offline would be key. They will be looking to move more of our functionality in the future using Neptune Software such as approval for sub-contractor payment certificates.
To keep work moving, the ability to do more mobility projects, faster is important. “Training was simple and was very seamless. Our trainers showed us how the low-code application development platform worked, gave us access to test data to experiment with, and within a few short hours we were up and running, submitting real data.”
App development with no delays in data access
Today, site foremen have a user-friendly way to keep job site crews and progress under control, with no delay in data access. And that means no more paper, no more back and forth on the phones. And more importantly, each foreman quickly gets the user experience that best suits their needs. With productivity hours and processes now completely digital, workflow is much faster. Site foreman have immediate access to summaries of each days’ shifts, giving them greater visibility into job progress and streamlining the way information is shared and used.
Now that the apps have launched, Mercury is looking to the future. They’re already adding more capabilities to the Productivity Tool and are preparing for additional key projects using Neptune Software to extend their SAP solutions. “Today we have the flexibility to improve the design and user experience of our mobile apps that rely on SAP back-end solutions”, added Brendan. “Plus, the simple design and usability mean we can quickly roll out apps to more and more jobs. Now that we’ve deployed this software in one area of the business, we’re confident we have the knowledge and skill to deploy to other key areas of SAP across the business.
“Training was simple and seamless, …within a few short hours we were up and running, submitting real data. Today we have the flexibility to improve the design and user experience of our mobile apps that rely on SAP back-end solutions.”
SAP Team Lead, Mercury